Guides
Tutorials and playbooks for automating WhatsApp with Watsy.
Access Controls: Decide Who Your AI Replies To, and Block the Rest
Use an allowlist to roll your AI out to a chosen few, and a blocklist to make spam disappear. You stay in full control.
Give Your WhatsApp Agent Real Abilities with Tools and MCP
Tools let your Watsy agent take real actions, not just chat. Learn about built-in human handoff and how to connect your own systems with MCP.
Human Handoff: When Your WhatsApp AI Passes the Chat to a Person
Your AI agent knows its limits. See how it hands off to the right teammate, notifies them, and reassures the customer, so no conversation ever hits a dead end.
How Watsy Billing Works: Pay Per Token, Not Per Message
Watsy bills by AI token, not per message, fairer and clearer. Here is how credits, plans, the free trial, top-ups, and bring-your-own-gateway work.
Team Collaboration: Run a Shared WhatsApp Inbox With Your Team
Invite teammates, set roles, share one WhatsApp inbox, and take over conversations from the AI without stepping on each other.
Agent Skills: Teach Your WhatsApp AI Agent Your Playbooks
Skills are on-demand playbooks your agent loads only when relevant. Learn how to write them, see examples, and clone public Skills from others.
Test Your AI Agent in the Playground Before You Go Live
Simulate real customer chats, spot weak replies, fine-tune your agent, and confirm clean human handoff, all before it touches your WhatsApp number.
How to Write Great AI Agent Instructions for WhatsApp
Write agent instructions that actually work: a clear persona, firm boundaries, smart handoff rules, and Skills for the details. With an example.
How to Connect Your WhatsApp Business Number to Watsy
Connect your WhatsApp Business number to Watsy with the official sign-up flow, then assign an AI agent. You keep full ownership of your number.
How to Create Your First WhatsApp AI Agent (Step by Step)
Build a WhatsApp AI agent that answers customers 24/7. Set a persona, pick a model, add Skills, test in the Playground, and go live.